FAQ

Boho peak partners with tried and trusted merchants around the world, in order to provide you with a unique shopping experience. We're able to offer such unbeatable prices by shipping directly from our merchants around the world. Your order may be shipped from our warehouses in Thailand, Tibet, China, India, etc.

If you can't find an answer to your question below - Please feel free to contact us at Hello@bohopeak.com

 

  

  • HOW DO I TRACK MY ORDER?

Every order comes with a unique tracking number, this can be found in your shipment confirmation email, you can track your order by entering the tracking number into the tracking services below:

 

  • For US orders, you can use USPS tracking by clicking HERE ⬅ 
  • For international orders, you can track your order HERE ⬅ 

 

  • WHEN WILL I RECEIVE MY ORDER?

Please note these are just estimates and are stated on every product page. However in some rare cases they may be subject to small unexpected delays. While we strive to get our customers their products as quickly as possible, we are sometimes at the mercy of the postal service.

Important Delivery Information: COVID-19: There may be a small delay in the delivery of your package. Customs and postal services in many regions are observing social distancing and have reduced their manpower. It is an attempt to help stop the spread of the COVID-19 virus that is currently plaguing countries across the globe. 

 

USA:

11-14 business days

Other countries:

18-35 business days

Hungary, Belgium, India, and Hungary:

30-45 business days

Brazil/Russia:

45-60 business days

Italy/Mexico:

28-60 business days

Countries where orders may take longer due to strict customs laws and regulations:

Israel, Germany, and Switzerland

 

  • WHERE DO YOU SHIP TO?

We ship to almost anywhere in the world!

 

  • HOW MUCH DO YOU CHARGE FOR SHIPPING?

US orders: $4.95

International orders: $6.95

We offer free shipping on any order over $50

 

  • WHERE'S MY TRACKING NUMBER?

Tracking numbers will be provided in a shipping confirmation email approximately 1 - 3 business days after purchase.

 

  • WHAT'S YOUR POLICY ON REFUNDS?

100% Satisfaction Guarantee - We want to provide you with a risk-free shopping experience. We trust our customers to not take advantage of us on this offer, therefore If at any time within 30 days of receiving your offer you are not satisfied, we will refund your money.

 

  • I ENTERED MY ADRESS WRONG, CAN IT BE CHANGED?

Yes! If you contact us within 24 hours we can change your order once you provide us the correct address. Otherwise we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.

 

  • STILL NEED HELP?

Please feel free to shoot us a message via the contact page or email us at Hello@bohopeak.com and we'll get back to you as soon as we can! 😀